FAQs

Frequently Asked Questions

Website Design and Build

How long does it take to create a website?
The length of time it takes to create a fully functional website is based on several factors. Custom design work can take anywhere from 1-12 weeks, depending on the complexity of the design and the number of revisions you require. We will make every effort to meet the time-frame you have in mind.
How much does a website cost?
The cost of a website can vary depending on various factors, just like the cost of a house may vary. i4design website projects generally start in the $2,000 range for basic business sites and upwards depending on your unique needs.
Can you match prices?
No. Website design isn’t a commodity.

“A commodity is anything which there is demand, but which is supplied without qualitative differentiation. In other words, sugar is sugar. Coal is coal. Stereos, on the other hand, have many levels of quality and points of differentiation, hence, the better a stereo is, the more it will cost.” — Wikipedia

If we matched prices, we would have to cut corners, and that would take away from getting you the best results.

How long will it take me to rank on page one of Google?
To rank #1 – #3 for a highly specific and competitive phrase may take years to accomplish, if it’s possible at all. In saying that, you should start seeing some kind of results in less than a month – once the Google bot has crawled your site and indexed the new information. In general you can expect your website will first be crawled/indexed from 4 days to 4 weeks.

Whether your website appears on page 1 of Google depends on a number of factors. It depends on the search phrase people are using and the number of other websites that are also available for those search phrases. Nobody can truly say how long it will take for your website to appear at the top of search engine results pages (including people who actually work for Google), however there are a number of factors that can improve your chances.

Building your website on WordPress is a good start as WordPress has some great Search Engine Optimisation fundamentals built-in. Creating unique and interesting content on a regular basis for your website is also critical to increase your visibility amongst search engines. Launching your website and then forgetting about it is a surefire way to get lost amongst the noise.

We’re happy to talk to more about your search engine strategy if we haven’t already.

Will I have a say in the graphic design process?
Absolutely. Our goal is to please you and we can’t do that without your input. If there are other sites with a design style that you would like to emulate, we can do that. If you have a logo or brand collateral that you’d like us to work around, that’s no problem. We’ll make sure your new site is a consistent and integral part of your overall brand.
What about change requests?
All we need from you to make changes once the website is up and running is an email that contains your new text and/or photographs to be included. We’ll make those changes for you as soon as we’re able, which is generally within a day-or-so.
Will I be able to update the website myself?
If you’d like to make changes yourself, We’ll provide you with a login to the administration area, with detailed instructions on how you can update certain areas. Parts of the administration area (e.g. plugin installation) are restricted on all websites that are hosted on the i4design server. This is to protect the security of all websites that share the server space, including your own.
Will my website work on mobile devices?
Yes it will. All the websites we design work on all devices. We design and develop your site using responsive design so that the site is optimised for mobile devices.
Do I own my website?
Yes. Most clients stay with us for the life of the website. But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible.
Will my new website be optimised for search engines?
WordPress is extremely search-engine friendly out of the box, giving your site a head start in their quest for search rank domination. However, that’s not all. There are also plenty of built-in tools and WordPress plugins to further improve the SEO of WordPress websites. While search rankings depend on more than that, the CMS offers a solid basis to start from.

If your site was designed and developed by us and hosted on the i4design server, it will be fast, mobile ready and have a concise site structure – all important factors that help improve your search engine rankings.

We offer an advanced SEO service that may help if your website is still not ranking well, despite the above. The service consists of complete and detailed optimisation that is performed on your site on a regular basis.

Is additional SEO on my website really necessary?
The majority of web traffic is driven by the major search engines like Google. Although social media and other types of traffic can route users to your website, the bulk of website traffic is driven by search engines. This statement is true regardless of your website’s purpose.

Search engines are powerful because they provide targeted traffic. Or in other words, search engines bring users that are seeking what you offer or sell. Investing in SEO can have a much higher rate of return when compared to other types of marketing efforts.

When you incorporate real SEO into your website, you’ve made a conscious decision to plant a seed, nurture that seed, and help it grow over time. This long-term strategy and efforts produce high-quality results that continue to produce results year and year.

For SEO to truly work and be sustainable, it needs to include a process of build up. Any SEO consultant who says otherwise is fooling you. SEO is an ongoing effort, but one that is totally worth it.

How will I know if anyone is visiting my website?
We will install Google analytics software on your new website set it up to email you an analytics report on the first day of each month.

If you would like to log into your Google analytics account where you can see a wide range of statistics about your website including number of visits, page views than the amount of time people are spending on your website just let us know and we’ll send you the instructions.

What is a Content Management System?
A Content Management System is a tool that allows you to maintain the pages of your website yourself, without the need for any technical skills. A CMS allows you to edit and add pages, images, products or blog entries to your website. No additional software is required – all you need is a web browser and an internet connection.
Can you help me with Social Media and Email Marketing?
We sure can. As part of your project we can include social media integration and email marketing services.

 

Domains and Hosting

Transferring a Domain Name – What is the Process?
To get things started, the first thing we need from you is the UDAI or EPP code for your domain. You can get this number from your current registrar, usually by logging onto your account and clicking the ‘Request UDAI’ link, or by emailing them directly to request the code.
How Long Does it Take to Transfer a Domain Name?
.com.au and .nz domain names do not require approval, and transfers will take only an hour or so.

.com or other global domains transfers can take up to a week once confirmed. Once we have received the code, the domain transfer is initiated. The registrar will then send you an approval email. This usually happens between 12-24 hrs after transfer process is initiated. You have 5 days to approve the transfer. If you do not approve it, the transfer process is cancelled. Processing time can vary on each registrar. A transfer usually takes around 3 to 5 days, although it can take up to 7 days.

What about hosting?
We offer web hosting on a managed VPS at NetVirtue – based in Melbourne, Australia. NetVirtue provides excellent service and reliable, ultra-modern, high quality systems and infrastructure.

We can take care of all of the administration for you, including domain registration, the setting up of email accounts as well as website hosting, security, updates and maintenance.

Can I use my own web host?
This is one of those “it depends” questions. If you have an existing host we’ll review them to see if their service is up to the standard of service we like my clients to be receiving. If not, we have a couple of hosting providers we highly recommend.
What does Managed WordPress Hosting Mean?
When you host with i4design we take care of the technical nitty-gritty stuff, so you can get on with growing your business.

Managed caching and performance: We handle caching for you at the server level, using super fast servers to begin with, and further optimize your site for the best performance.

Managed security: We proactively scan and block malware and hacking attempts. And in the unlikely event that your site is hacked, we’ll fix it free of charge.

Managed software updates: I make sure your site is always running the latest and greatest WordPress software.

Will i4design help me migrate my WordPress site?
Absolutely!

We know how painful it can be to move a WordPress site from one server to another, and that’s why we help my customers migrate their sites – FOR FREE. We can typically get this completed for you within 24 – 48 hours.

Simply get in touch, supply us with some details about your previous hosting account, and we’ll get your site transferred.

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