How It Works

The Website Design Process – How it Works

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Discovery

Fill in this simple website worksheet so that I understand where you’re at, what you need and what’s important to you.
Website Worksheet

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Proposal

You’ll be provided with an overview of the project, the cost, as well as information about the platform, future updates, hosting and on-going maintenance.

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The Build

Your website is designed and developed based on your feature requests and project brief. Your site will include all of the content (text and images) you provide.

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Testing

Your site is then secured and tested for functionality, speed and usability. I’ll make sure it displays properly on all popular browsers, devices and screen sizes.

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Review

You’ll be able to view your site and request any changes you’d like made. Visibility depends on whether you’re getting a new site or are replacing an existing one.

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Go Live

Hurrah… your new website is up and running! Of course it’s not set in stone and further changes, tweaks, updates or features can be added over time.

My Philosophy

I recognise that the work I do for you is more than just a one-off project. When you become my client you become a part of my extended business family. It’s important to me that I get on well with my clients because we usually end up working together for many years, often becoming friends as a result.

Every client is given equal attention and valued exactly the same—regardless whether they are my ‘biggest’ client or ‘smallest’ client, or oldest client or newest client.

My objective is to help you achieve a great result using a practical approach that meets your needs, and to reduce stress by focusing on clarity, value and respect. I welcome your feedback about my work and if you think I can do things better I hope you will tell me.

Conditions that indicate whether we’re right for each other

You’re going to need to invest some cash – that’s just the way it is. I’ll charge you for the length of time the project takes and for each revision, so the least costly approach is for you to give me very specific directions about what you want, rather than paying me to experiment with a range of open ended concepts. You won’t need to re-mortgage your house but you are going to need to treat this as an investment.

You’ll need to have an idea of what it is you’re wanting to achieve, and put aside time to communicate with me during the project. It’s up to you to supply the website content (text and large un-cropped images). If you’d like a copywriter recommendation, or if you want me to source appropriate stock photos for the site just let me know.

Please resist the temptation to circumvent the process as it will derail the project. I understand that you’re keen to see what your website looks like, and you want to assure yourself that your money is being well-spent, but… trust me. We both want the same thing – for the end result to be great and for the project to be a success.

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